The representative went into detail about our different options, and then sent us an email with their direct extension so that we could reach out directly with any follow-up questions. When we reached out via phone, our question was answered very thoroughly. We were referred to call their support number. The response we received was generic, thanking us for reaching out, but not answering our question. We reached out twice via the email form on their site, but it took them a full week to respond. LegalZoom offers phone and email support. Overall, LegalZoom customers seem to be mostly satisfied but their average review scores are often just slightly lower than some competitors. If you look through LegalZoom customer reviews on any third-party site, you will almost always find many more positive reviews than negative ones. While their focus isn’t solely on business formation services, they have helped form more than 2 million businesses to date. LegalZoom was founded in 1999, and they’ve served more than 6 million customers since then. Long story short, you might end up spending significantly more through LegalZoom because of this. While LegalZoom offers a $149 package to incorporate, the number of upsells can get overwhelming - and expensive. In fact, LegalZoom fell toward the bottom of our list for price vs.
In-Depth: LegalZoom Review LegalZoom Overall Pricing and ValueĪs we mentioned above, LegalZoom is one of the most popular incorporation services available, but we found that does not translate into better value for their customers. This service is less expensive than LegalZoom and has more features and thousands of positive online reviews.Ĭompare Best Services Visit Their Website That said, if you’re looking for the best value possible in an incorporation service, see ZenBusiness.
They should also understand that they won’t get a free registered agent service like they otherwise would with some other services.
In our opinion, the main reason someone should choose LegalZoom is if they want to use the best-known service, and don’t mind paying a premium rate. The LegalZoom customer service impressed us, but it still wasn’t enough to make up for the unreasonably high prices of packages and features. When it comes to online incorporation services, here’s what matters most:
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